Insurer
Outgoing AIG chair: It is easier to replace me than CEO Benmosche
Harvey Golub has resigned as chairman of the AIG board after it emerged that he had had a difficult working relationship with CEO Bob Benmosche.
British Insurance Awards 2010 - Handing over the reins
Building a protection operation with no legacy systems and using the latest e-business technology, Fortis has given control back to advisers and improved efficiency along the way. Amy Ellis reports.
British Insurance Awards 2010: Be the best that you can
Professionalism is the key to a successful industry, Ant Gould tells the great and good at the BIA.
British Insurance Awards 2010: Co-operative champions
The Cockermouth floods of 2009 affected an entire community. With lessons learned from the 2005 Carlisle event, this time two firms coordinated the recovery effort with greatly improved results, writes Stephanie Denton.
Post Intelligence Benchmarking - Legal expenses: Five go forth
Fresh from surveying broker readers, Insurance 360's Peter Joy lifts the lid on the service provided by the UK's five leading legal expenses insurers — as their brokers experience it.
News analysis - Aggregators: Direct response
The summer has seen direct writers fight back, coming out ahead of brokers 60% of the time. Tom Cooper asks why and considers the current aggregator trends.
British Insurance Awards: Leading with innovation
Fortis Insurance has boosted customer satisfaction after it reworked its claims handling process and introduced innovative new initiatives, writes Jonathan Swift.
British Insurance Awards 2010: Unchartered waters
CFC Underwriting spotted an opportunity in the failing insurance pricing model of US nursing homes and rescued it from near collapse, attracting huge praise from the judges, writes Jonathan Swift.
British Insurance Awards 2010: Sun never sets on West
MIB chief executive Ashton West has been a tireless leader of moves to embrace rehabilitation and tackle the twin issues of fraud and uninsured drivers, writes Ant Gould.
British Insurance Awards 2010: Top of the class
Allianz has made record profits, improved service and invested in staff despite the economic downturn, writes Mairi MacDonald.
British Insurance Awards 2010: Life in the fast lane
Wesleyan Assurance Society’s long history has not prevented the insurer from reviewing its offerings and launching innovative new products, writes Mairi MacDonald.
British Insurance Awards 2010: Remarkable rise
Keeley Goding’s meteoric rise to lead Hiscox’s technical claims team is underpinned by a maturity beyond her years that has seen the quality of work by the department go from strength-to-strength, writes Leigh Jackson.
British Insurance Awards 2010: Leaders in learning
RSA’s training programme has brought marketing staff from all over the world together to network, learn and create a strong and coherent international brand, explains Liz McMahon.
British Insurance Awards 2010: Lust for marketing
Emmanuel Kenning looks at Swiftcover’s energetic multi-media campaign fronted by legendary punk rocker Iggy Pop.
British Insurance Awards 2010: Give the personal touch
Fortis UK’s stringent customer service standards have led to a successful partnership with age Concern enterprises and were even critical in saving a customer’s life reports Daniel Dunkley.
British Insurance Awards 2010: Costs down, service up
Leigh Jackson discovers how adhering to a mantra of repairing rather than replacing has led to improved customer satisfaction and retention, higher profits and some very happy insurers and brokers with improved loss ratios.
Fortis invests in household offering
Fortis has invested in a new suite of computer models that aims to predict the relative risk of claims for several insured perils across the UK.
RIMS fights foreign insurer tax hike
The Risk and Insurance Management Society has pledged to continue its opposition to legislation that would increase taxes on foreign-based insurance companies.
Former SSP development manager joins Open GI
Andy Beardshaw, former development manager at SSP, has joined Open GI to manage the company’s Open Trader team.
Axa GI FD takes new role
Axa UK has appointed Jean Drouffe as group finance and risk director as Ian Robinson, the incumbent director, takes up the role of global head of internal audit, at Axa Group, Paris
Post in print - 15 July 2010
Post reporter Leigh Jackson outlines the main news from this week's issue of Post.
Axa GI FD takes new role
Axa UK has appointed Jean Drouffe as group finance and risk director as Ian Robinson, the incumbent director, takes up the role of global head of internal audit, at Axa Group, Paris
Accident Exchange boss delighted with court judgment
Accident Exchange chief executive Steve Evans has welcomed the Court of Appeal’s decision to strike out Autofocus’ witness immunity claim in its ongoing credit hire rate dispute.
Accident Exchange lands Court of Appeal blow in Autofocus battle
Credit hire organisation Accident Exchange is set to proceed with its action for unlimited damages against Autofocus after the Court of Appeal struck out the reporting firm’s witness immunity claim.