Insurer
Claims Club monthly missive: Holy motors it's David Mairs
It has certainly been an interesting week at Post Towers, with the industry's finest rowing over customer services and an stimulating encounter with AMG founder David Mairs.
Competition investigation outcome could 'mean policyholders lose out', says CHO boss
The Credit Hire Organisation has said that the Competition Commission investigation into the UK motor insurance market could seriously disadvantage policyholders' access to justice and force premiums to rise.
OFT refers 'dysfunctional' motor market to Competition Commission
The OFT has referred the UK's private motor insurance market to the Competition Commission for further investigation amid concerns that the market is not working well for motorists.
Kiln appoints Garland as chief operating officer
Kiln, the international specialist insurance and reinsurance underwriting group and part of Tokio Marine, announced today that it has appointed Denise Garland as chief operating officer.
Lemma Insurance to be appointed with liquidator tomorrow
Gibraltar-based Lemma Insurance Company is expected to be appointed with a provisional liquidator tomorrow to wind up the business.
Indian regulator supports raising FDI cap
India's insurance regulator has echoed calls from insurers to raise the country's foreign direct investment cap to 49% from 26%, saying the injection of foreign funds would benefit the country's insurance industry.
Lloyd's returns to profit for H1 2012
Lloyd's posted profit of €1.897bn for the first six months of 2012, following a benign first half with no major claims from natural catastrophes.
ABI launches Retail Distribution Review jargon buster
The Association of British Insurers has created a guide for retail customers to help boost understanding of changes due under the Retail Distribution Review
Kiln names new chief operating officer
International specialist insurance and reinsurance underwriting group Kiln has appointed Denise Garland, pictured, as chief operating officer.
Direct Line Group IPO prospectus could be issued by Friday
Royal Bank of Scotland could sell shares in Direct Line Group at a valuation that is lower than analysts had predicted.
Perception of insurance changing with next generation of Kazakhstanis
After being negatively affected by the global financial crisis Kazachstan's insurance market has enjoyed a strong recovery over the past two years which is continuing into 2012, according to a report by AM Best.
Insurers manage trillions of pounds in investments, ABI finds
UK insurers are now paying out nearly £200m every single day to customers, according to figures published by the Association of British Insurers.
Insurance Strategy 2012: Insurers missing big 'gender' opportunity
The gender directive is driving a "massive change in the industry" which many insurers are missing, according to Ian Hughes, chief executive of Consumer Intelligence.
Post Top 100 UK Insurers Supplement: Customer loyalty - At your service
Firms are increasingly turning to customer loyalty metrics to help understand customer needs, improve services and increase retention rates.
Post Top 100 UK Insurers Supplement: Brand analysis - Survival of the fittest
Belt-tightening, regulation and rising costs have proved a challenging triumvirate for the industry. But, while some insurance brands have faltered, others have prospered.
Aviva sells Sri Lanka business
Aviva is to sell a controlling interest in its Sri Lankan operation to American International Assurance.
Post Top 100 UK Insurers Supplement: AM Best commentary - Flooding the market
A deluge of weather-related claims, coupled with low investment returns, continue to dampen non-life insurer performance albeit one buoyed by premium increases.
Lloyds TSB tops GI complaints list
Lloyds TSB Bank received the highest number of complaints regarding general insurance and pure protection products in the first half of the year.
New jet allows CEGA to repatriate claimants across the globe
Medical assistance and claims management company CEGA is extending the international reach of its air ambulance service to meet growing demand for long-distance critical care transfers.
Ageas confirms Winlow NED appointments
Ageas UK has confirmed that former KPMG partner Mark Winlow, pictured, has been appointed non-executive director on two of its boards.
Economic downturn driving liability demand
Demand for higher levels of liability insurance has surged across Europe, the Middle East and Africa, according to Marsh.
PPI complaints increase 129% in H1 2012
Financial Services Authority data has revealed that payment protection insurance has helped push up the number of complaints to financial services firms by 59% to 3.58 million in the first half of the this year.
Expertise in action: Q&A with Zurich's head of SME
As the online economy continues to grow, businesses face an ever expanding array of threats that could destabilise day-to-day operations.
Penny speed meets... Steve Jackson, director, VFM Services
Being an insatiable socialite, Penny Black is always eager to probe the personalities behind the professional veneer of her industry friends. What better way to squeeze in and share as many intimate revelations as possible than her very own 'speed…