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Truell among bidders linked to Co-op sale

Mark Summerfield, managing director of The Co-operative Insurance, has said the planned sale of the general insurance business is “entirely in line with the group’s strategy” to build a “compelling competitor in high street banking that customers will…

Claims: Front of house?

Representing the main touchpoint between insurers and customers, claims departments are of vital importance but have traditionally struggled to attract top-level staff. Is this now changing?

Liability losses hit Ecclesiastical’s combined ratio

Ecclesiastical’s group combined operating ratio has deteriorated for a second year by three percentage points to 108.5% in 2012 (2011:105.5%, 2010:102%). This was against an underwriting loss of £24.6m (2011: £18.7m), which the insurer said it was due to…

Penny Black's insurance week

It was all go last Friday as the Post team frantically tried to track down brokers willing to comment on the appointment of Steve White as Biba’s top dog.

Credit Hire: Co-operation not combat

With concerns over credit hire at an all-time high after the collapse of Drive Assist, what is the future for credit hire organisations, and can they ever truly make peace with insurers?

Penny speed meets... Simon Hodgin, Manchester branch manager, Axa

Being an insatiable socialite, Penny Black is always eager to probe the personalities behind the professional veneer of her industry friends. What better way to squeeze in and share as many intimate revelations as possible than her very own ‘speed…

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