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Penny Black's insurance week

The newspapers have been full of events cancelled due to weather this week, so Penny was not surprised to hear that the insurance industry has been affected too.

Loss adjusting: Keep it in the family

The role of the loss adjuster is changing, with insurers increasingly adopting an internal claims handling approach. But it is by no means the end of the specialist panel.

Ask the expert: attractive employers

Recent government statistics show that employment is rising. Will it now be harder for me to recruit? If so, what will make my company stand out to the best candidates?

Your Say: Stop harassing injured victims

The proposal by Dominic Clayden [claims director at Aviva] to require non-fault victims to contact the at-fault insurer to give them the chance to deal with repair, mobility and personal injury issues makes third-party capture – which the Financial…

RSA boss wins pay boost despite dividend drop

RSA group chief executive Simon Lee has seen his total remuneration increase over the course of 2012 in spite of the insurer’s final dividend falling by almost 2p this year.

Cyber liability: Risks rising

Cyber attacks have become almost a daily occurrence in recent times. Whether it is on a company, a personal account or a sensitive government department, hackers have not spared a single target of importance writes Mukul Gupta.

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