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Ethics: Do the right thing

The insurance industry may need a root and branch overhaul of its approach to ethics. But with claims that companies don’t actually understand the issue, the road to restoring trust is set to be rocky.

View from the Top: Cut out the jargon

It is vital to make sure the customer is presented with clear and concise policy wording, says Nigel Bamber, Country manager, UK, XL Group.

Non-standard risks: Playing it safe

With increasingly cautious insurers regularly redefining what should be classed as non‑standard risks, is expertise available to deal with the challenges they present?

ING sells South Korea unit

ING, which was bailed out by the Dutch government in the financial crisis, has sold the majority of its stake in its South Korean life insurance arm.

Vet jailed for £200k fraud

A veterinary surgeon who tried to claim almost £200 000 from three insurers for non-existent pets has been jailed for two years.

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