Insurer
Digital customers to almost double in Hong Kong, says Bain & Co.
According to international management consultancy Bain & Co. Hong Kong's insurers should invest more in digital to keep up with customers' demands.
McCafferty ‘outstanding candidate' for Flood Re role, claims Woolgrove
Interim Flood Re chief executive Tom Woolgrove says newly appointed permanent CEO Brendan McCafferty has a unique set of skills to get the scheme across the line.
DLG seeks action on PCWs' ranking of monthly premiums
Direct Line Group is calling for greater clarity around the way price comparison websites rank premiums when a consumer has opted to pay monthly.
Aviva personal property boss Stead one of three RSA PL hires
RSA has bolstered its UK personal lines underwriting and pricing team with the addition of Aviva’s Paul Stead and internal appointments Daniel Venner and Ian Bostock.
Biba calls for level playing field for aggregators
The British Insurance Brokers' Association is urging the Financial Conduct Authority to act on the findings of its thematic review of price comparison websites by ensuring aggregators meet customer expectations.
Aggregators cautious on FCA review
Price comparison websites have been muted in their response to the Financial Conduct Authority’s thematic review of the sector, which saw the watchdog warning that aggregators were falling short.
Customer satisfaction index ranks LV as best performing insurer
LV and Saga Insurance were the insurance industry’s sole representatives in the top 50 organisations listed in the Institute of Customer Service’s UK customer satisfaction index.
UK General signs three-year warranty deal with Autoguard
Leeds-based insurer UK General has signed a three-year deal with vehicle warranty provider Autoguard.
Paymentshield's McCafferty appointed Flood Re boss
Paymentshield commercial director Brendan McCafferty has been appointed Flood Re chief executive and will take up the role in Q4 2014.
CFC launches IP cover for small businesses
Specialist underwriting agency CFC has launched a new intellectual property product targeting small and medium sized companies.
Post magazine – 17 July 2014
The latest issue of Post Magazine is now available for Post subscribers. Download the latest Post iOS App Edition on the App Store or read the Post Digital Edition online.
MPs and insurers warned new licencing act may hinder fraud investigations
Insurers have been warned that the new licencing arrangements for investigators could prove a hindrance, not a help, to their fraud teams.
Aggregators failing to meet FCA expectations
The Financial Conduct Authority has this morning handed out a damning verdict on the price comparison website sector, finding such sites do not always ensure consumers were given information to make informed decisions.
QBE improves Hong Kong construction coverage
QBE has unveiled a construction policy, Industrial Special Plant, that can unite five standalone policies.
Ironshore opens office in Hong Kong
Property and casualty insurer Ironshore International has expanded its Asia-Pacific footprint by opening an office in Hong Kong.
Small firms struggling to be ready for Solvency II despite repeated delays
Survey reveals dissatisfaction over directive’s perceived cost-benefit ratio
Conduct is most concerning emerging risk for London market internal auditors
FCA perceived as being more focused on London market than its predecessor
Editor's Comment: Take charge of transparency
The insurance industry has been criticised for some time about its lack of transparency, and last week the Association of British Insurers took a step in the right direction to rectify this for home and motor policies.
Brokers warn over impact of renewal transparency plans on direct insurers
ABI sends FCA letter asking it to enforce minimum standards of information
Motor sector faces fresh scrutiny for failings over premium payment options
Customers offered monthly payment by default despite choosing to pay yearly
GI firms urged to adopt whistleblowing policies as FCA review is mooted
Issue brought into spotlight following release of CII ‘Speaking Up’ guide
Interview: David Smith: In safe hands
Time will tell whether David Smith’s spell as Zurich’s interim UK general insurance CEO becomes permanent but, at a firm where stability is a watchword, Smith explains how his strategy will ensure the division stays on course for growth
BIA 2014 - The Technology Award: LV=
Finalists: Ageas; Cunningham Lindsey; GAB Robins UK; NHS Litigation Authority
BIA 2014 - Investing in the Profession Award: Hiscox
Finalists: Aon; Allianz Insurance; Miller; Sterling Insurance Group; Thomas Carroll Brokers