Insurer
Post Claims Event round-up
All the news from Post's Claims Event at the Victoria Park Plaza Hotel
Penny Black’s Insurance Week - 16 October
If Penny had a penny for every time she heard the line “I just sort of fell into insurance”, she certainly wouldn’t still be earning her crust as a hard-up scribe.
C-Suite - Insurer: People power
A sharper focus on the human touch improves the insurance experience of both customers and staff
Q&A: Stephanie Watkins: Engineering success
HSB Engineering boss Stephanie Watkins gives Post the lowdown on a period of major change for the specialist insurer – including its acquisition by Munich Re – and reveals what she sees as the emerging risks for the sector
Renewable energy: An ill wind?
If a recent Swiss Re report is to be believed, investment in renewable energy is set to skyrocket in the coming years – so why do insurers seem wary of taking on the sector’s risks?
Expert analysis: Picking up speed
IGO4’s latest analysis of the aggregator market reveals the increasing prevalence of telematics and the softening of household rates
Career development: Aon hosts networking event for young insurance professionals
Aon has followed up on the launch of its industry‑wide insurance apprenticeship scheme earlier this year with a networking event designed to help young people establish contacts across the sector.
Paymentshield adds Zurich to home insurance panel
Paymentshield has added Zurich to its home insurance panel amid plans to attract other insurers as well.
Market Moves - 16 October 2014
All the latest job moves in the insurance market.
Covéa hires ex-Groupama boss Bird following broking venture
Former Groupama underwriting and claims director Phil Bird has joined Covéa Insurance where he will lead the insurer’s personal lines underwriting department.
Hiscox returns to TV with new home insurance campaign
Specialist insurer Hiscox has launched a new television campaign, with the strapline ‘as your home becomes more important, so does your insurer’.
Travelers business development manager Cole moves to Generali
Generali Global Corporate and Commercial UK has appointed Travelers’ business development manager James Cole as client and broker relationship manager.
Quindell boss Terry considers selling units amid struggling share price
Quindell will make moves to sell parts of the business if its share price does not improve after chairman Rob Terry claimed the outsourcer was “four to five times undervalued”.
Dual welcomes new insurers after unveiling $425m quota share vehicle
Hyperion underwriting arm Dual has introduced a worldwide binder structure that brings $425m (£264.7m) of non-US international capacity together in a quota share vehicle.
Claims satisfaction not enough to guarantee customer loyalty
Good claims settlement experience is not enough to secure customer loyalty, but poor claims experience can spur customers to switch insurance providers, according to research by Accenture.
Case managers to seek chartered status
UK case managers are planning to seek accreditation and, ultimately, chartered status in order to get recognition of the practice as a distinct set of competencies and skills.
RSA makes senior regional appointments
RSA has promoted Bruce Hanwell to liability portfolio lead (south).
Ecclesiastical appoints Phillips as group programme director
Ecclesiastical has appointed Jonathan Phillips to the newly created role of group programme director.
One fifth of European insurers not using technology to fight fraud
More than half of European insurers using business analytics saw detected fraud increase by more than 4% year-on-year, according to research from software firm SAS.
DLG pricing projects boss Clarke named as Hall's NIG successor
NIG has hired Direct Line Group's head of pricing projects Justin Clarke as Martin Hall’s successor to the role of director of underwriting and pricing.
Commission flexibility enhancement first of many for Axa's e-trade range
Brokers are expected to benefit from Axa Commercial Lines and Personal Intermediary’s decision to introduce commission flexibility to its e-traded simple product range giving intermediaries greater control over the commission they charge.
Quindell set to become billion pound business following Q3 growth
Quindell chairman Rob Terry believes a billion pounds of revenue is within his company’s grasp after delivering £200m of gross sales incorporating a 115% increase on revenue in Q3 to £198m (Q3 2013: £92.1m).
Supplier for credit hire portal not 'formally selected'
Martin Andrews, director general of the Credit Hire Organisation, has clarified that the General Terms of Agreement technical committee has not selected a supplier for an electronic portal.