Insurer
99% of motor claims are paid out, says ABI
Figures published by the Association of British Insurers for the first time will show 99% of motor claims were paid out in 2013 and 2014 but one in five household claims were declined.
Penny Black's Social World - 28 January 2016
All the latest online news.
Career Development: Digital future for training
I-COG Claims Management has launched an online training course for claims managers, developed for the UK insurance industry but available worldwide.
Career Development: Sterling service at Covéa Insurance
Reading-based Covéa Insurance saw high scores in customer satisfaction and likelihood to refer following a survey by the Institute of Customer Service.
Market Moves - 28 January 2016
All the latest movers and shakers in the industry.
Fraud Focus: Looking to the future
Insurance Fraud Taskforce recommendations will ensure government stays focused on fighting fraud.
C-Suite - MGA: Calling all advocates
The industry needs happy policyholders to help turn its reputation around.
Executive reshuffle at RSA as Derek Walsh departs
RSA group general counsel, company secretary and global broker relationship director Derek Walsh is to step down at the end of February, leading to a reshuffle of the insurer’s executive team.
Unified Covéa and Sterling teams develop executive motor product
Covéa has launched a motor product aimed at mid to high net worth customers wanting to insure between two and 10 cars.
Regulation tops list of insurer concerns, according to brokers
The majority of brokers believe regulation poses the biggest threat to their insurer partners, according to a study carried out by information management firm EDM Group.
Divestments expected from AIG in strategic statement
AIG CEO Peter Hancock is expected to outline his strategy for the company including support for divesting non-core parts of the business in a live webcast tomorrow (26 January), reports claim.
In Focus: Digital insurance - The importance of CRM
Customers love to feel special, in both their personal lives and their professional roles. They simply don’t respond well to impersonal service.
Paul Baker to buy fellow park home insurance firm RK Shipman
Newly launched park and leisure home insurance specialist Paul Baker Insurance Services is acquiring fellow park home insurance firm RK Shipman.
Allianz to ditch condition of average for underinsured SMEs
Allianz will remove the use of averages for SMEs that are underinsured despite recognising such a move could affect its trading results, the insurer announced among other measures today (25 January).
Assets at China's insurers climb to £255bn
Premium income at China's insurers climbed to 2.4trn yuan (£255bn) in 2015 - an increase of 20% over 2014.
Chubb appoints three country presidents in Asia
Following the completion of the acquisition of Chubb by Ace the merged company, named Chubb, has announced three more senior appointments in Asia.
New Zealand's insurers upset over fire service levy review
The Insurance Council of New Zealand wants the government to change the rules on an insurance levy for the industry which funds over 90% of the fire service.
South Korea pens $2bn financing deal with Iran
South Korea has agreed a $2bn (£1.4bn) contract with Iran for trade insurance financing.
ABI adds new role to focus on devolved nations
The Association of British Insurers has created a new role to specialise in policy for Scotland, Wales and Northern Ireland.
Quiz of the week - 22 January 2016
Test your knowledge of the week's insurance news, with the Post insurance quiz of the week.
‘High-cost' and unadaptable L&G site to close in 2018
Legal & General has announced it intends to close its Kingswood office in 2018 due to it being the least responsive site to current "changing business demands".
Blog: Poorly drafted MoJ Portal rules promote claims incubation
Relentless and often ill thought through changes to the civil procedural rules over recent years have acclimatised users to accepting poorly drafted rules which then require correction while in operation.
Aviva and Ageas agree subrogation portal to cut claims handling costs
Aviva and Ageas are the first companies to reach an insurer-led agreement to reduce the cost of handling third party motor claims following the 2014 Competition and Markets Authority motor insurance ruling.