Insurer
Co-op to increase aggregator usage
Co-operative Insurance has set its sights on growing its household book by widening its use of aggregators as a means of distribution.
Post history - 50 years ago: Post history: abstinence insurer wins approval
Looking through Post’s back catalogue paints a unique picture of more than 150 years of insurance news, as this article from 50 years ago reveals.
Axa cuts to hit commercial
Sources close to Axa UK's personal lines division and broker Bluefin have insisted management cuts will only affect commercial lines.
Mapfre overhauls travel cover offering
Spanish insurer Mapfre has revamped its direct travel policy following a relaunch of its online provider Insure & Go.
Biba and IIB warn members over Bribery Act compliance
The British Insurance Brokers' Association and the Institute of Insurance Brokers have urged members to start putting measures in place to comply with the forthcoming Bribery Act.
E-business: Insurers should track customers via social media
The insurance industry needs to expand its use of social media beyond marketing and into claims, fraud and risk ratings, CFC Underwriting's business development manager has claimed.
FSB backs call for SME pay priority
The Federation of Small Businesses has backed a call by Lorega for insurers to fast-track SME claim payments to help prevent smaller firms and one-man bands going out of business.
News analysis: shaking up the aggregator market
Google buying Beat That Quote has given the aggregator market a shake-up, claims Tom Cooper, as the 10 million quotes per month barrier is broken.
E-business: Online marketing needs clear objectives — not just ideas
Clear objectives and good ideas are vital for insurers to reach consumers using online marketing strategies, Chemistry Communications Group has claimed.
E-business: Wishman: mobile e-commerce has finally arrived
Mobile technology has "finally arrived" in the insurance space and now is the time to develop a mobile online strategy, according to LV group e-commerce director Paul Wishman.
Editor's comment: keeping the buzz alive
After the initial buzz of excitement swarmed round the industry at the prospect of an insurer-funded dedicated police unit to combat fraud, all has gone strangely quiet. Fair enough, the Association of British Insurers did stress that its discussions…
Disease claims - ELTO: location, location, location
Difficulties inherent in identifying the relevant insurer in a long-tail disease claim led to the creation of the Employers' Liability Tracing Office. Anne Griffiths and Alan Hunter explain what is needed to make it work.
View from the top: the online commitment
There has never been a better time for us, as business insurers, to remind ourselves how it feels to be a customer — especially because being a customer, with smartphones and computers now constantly at close quarters, is changing month-by-month.
Legal update - corporate manslaughter: driving issues
With the first conviction under the Corporate Manslaughter and Corporate Homicide Act 2007 having finally taken place in February, Roger Ball explains the potential consequences for motor fleet operators.
Postbox: industry needs government help on fraud
The landmark civil judgment in the case of Israr Hussain Shah, as reported in Post over the past fortnight, highlights a worrying issue for the industry.
Aggregators join ABI and Biba in fraud fight
Aggregators have joined forces with the Association of British Insurers and British Insurance Brokers' Association to publish new guidance on online application fraud.
Call made for portal time extensions on EL and PL
The timeframes laid down for insurers to comply with the terms of the fast-track electronic claims portal may have to be modified if the process is to be extended to employers' liability and public liability claims.
E-business: Free insurance idea floated by Dual Corporate Risks boss
Giving away insurance for free and generating income through other products could prove a savvy move for insurers in the future, argued Tim Grant, head of e-business at Dual Corporate Risks.
Career development & CSR: management tips for the top — part one
As the chief executive of an expert management body, I’m regularly asked what my top tips for being a great manager are. It’s a trickier question to answer than you might think.
E-business: Customer reviews to play bigger retail role
The insurance industry must prepare for the growing influence of customer reviews in the retail market having a knock-on effect in insurance.
Litigation fears in wake of NZ quake
The New Zealand earthquakes in September 2010 and February 2011 have left some brokers and insurers at risk of litigation, the chief executive of Cunningham Lindsey's New Zealand operation has warned.
Post history - five years ago: RSA rehab pilot 'strips out lawyers'
Looking through Post’s back catalogue paints a unique picture of more than 150 years of insurance news, as this article from five years ago reveals.
Penny Black's insurance week
It is always heartening to see people battling adversity, and those in New Zealand have had it bad over the past six months.
Death knell for ATE insurance as jackson recommendations accepted
The government's decision to implement the Jackson reforms has sounded the death knell for after-the-event insurance, legal expenses insurers have admitted.