Insurer
Generali chairman resigns
Chairman of Assicurazioni Generali Cesare Geronzi has resigned from his post today owing to differences that prevent his involvement in Generali.
Ace to provide liability cover for government pension scheme
Ace and its partner The Occupational Pensions Defence Union (OPDU) have been selected to provide and administer pension trustee liability cover to the National Employment Savings Trust (NEST) Pension Corporation.
Novae releases initial Q1 major loss estimate
Novae estimates that the cost of the Japanese earthquake and tsunami to be between US$25 million and US$40 million, based on an insured market loss of US$20 and US$30 billion.
E-business: Five insurers set for direct mobile launches by 2012
The future is bright for mobile technology as it becomes an increasingly important distribution channel for insurance products and services, according to Swiftcover head of innovation Ambarish Mitra.
Career development & CSR: confidence in financial sector weakens further
Professionals working in insurance, banking and finance are becoming less confident in their sectors, according to analysis by Grant Thornton and ICAEW.
NIG: we are not irresponsible
NIG has reiterated its claim that it is not guilty of irresponsible underwriting, despite complaints within the market that its rates have fallen by more than 30% following the launch of its 'Guarantee to Beat' price match deal.
Disease claims - occupational voice loss
Occupational voice loss is becoming a growing hazard, partly due to the rise in call centres. Paula Jefferson and Rachel Barbenel examine recent case outcomes and advise on avoiding and defending claims.
E-business: Customer service must be priority
The chief executive of online commercial provider Simply Business has said the insurance industry must become more customer-centric if it is to catch up with the online revolution.
E-business: Google arrival means aggregators will have to work harder
Price comparison sites have been urged to "pedal harder" following the arrival of Google in the aggregator market.
Rehabilitation - state of the market: making great leaps in rehab
As the seventh annual Rehabilitation First Awards get underway, Lynn Rouse speaks to previous winners of the outstanding individual achievement award, in the first of a series of reflections on the UK rehabilitation market.
Post history - 10 years ago: Government issues stark EL warning
Looking through Post’s back catalogue paints a unique picture of more than 150 years of insurance news, as this article from 10 years ago reveals.
Co-op to increase aggregator usage
Co-operative Insurance has set its sights on growing its household book by widening its use of aggregators as a means of distribution.
Post history - 50 years ago: Post history: abstinence insurer wins approval
Looking through Post’s back catalogue paints a unique picture of more than 150 years of insurance news, as this article from 50 years ago reveals.
Axa cuts to hit commercial
Sources close to Axa UK's personal lines division and broker Bluefin have insisted management cuts will only affect commercial lines.
Mapfre overhauls travel cover offering
Spanish insurer Mapfre has revamped its direct travel policy following a relaunch of its online provider Insure & Go.
Biba and IIB warn members over Bribery Act compliance
The British Insurance Brokers' Association and the Institute of Insurance Brokers have urged members to start putting measures in place to comply with the forthcoming Bribery Act.
E-business: Insurers should track customers via social media
The insurance industry needs to expand its use of social media beyond marketing and into claims, fraud and risk ratings, CFC Underwriting's business development manager has claimed.
FSB backs call for SME pay priority
The Federation of Small Businesses has backed a call by Lorega for insurers to fast-track SME claim payments to help prevent smaller firms and one-man bands going out of business.
News analysis: shaking up the aggregator market
Google buying Beat That Quote has given the aggregator market a shake-up, claims Tom Cooper, as the 10 million quotes per month barrier is broken.
E-business: Online marketing needs clear objectives — not just ideas
Clear objectives and good ideas are vital for insurers to reach consumers using online marketing strategies, Chemistry Communications Group has claimed.
E-business: Wishman: mobile e-commerce has finally arrived
Mobile technology has "finally arrived" in the insurance space and now is the time to develop a mobile online strategy, according to LV group e-commerce director Paul Wishman.
Editor's comment: keeping the buzz alive
After the initial buzz of excitement swarmed round the industry at the prospect of an insurer-funded dedicated police unit to combat fraud, all has gone strangely quiet. Fair enough, the Association of British Insurers did stress that its discussions…
Disease claims - ELTO: location, location, location
Difficulties inherent in identifying the relevant insurer in a long-tail disease claim led to the creation of the Employers' Liability Tracing Office. Anne Griffiths and Alan Hunter explain what is needed to make it work.
View from the top: the online commitment
There has never been a better time for us, as business insurers, to remind ourselves how it feels to be a customer — especially because being a customer, with smartphones and computers now constantly at close quarters, is changing month-by-month.