Credit hire

In Series: Claims: A moral dilemma

The industry is split over the ethics of subrogation. Will Competition Commission intervention resolve the situation once and for all, or can insurers find their own solution through bilateral agreements?

Subrogation: Fair Play?

With some firms facing criticism over their approach to subrogation, are motor insurers acting in customers’ best interests or is this outdated legal framework being exploited?

Your Say: Stop harassing injured victims

The proposal by Dominic Clayden [claims director at Aviva] to require non-fault victims to contact the at-fault insurer to give them the chance to deal with repair, mobility and personal injury issues makes third-party capture – which the Financial…

Credit Hire: Co-operation not combat

With concerns over credit hire at an all-time high after the collapse of Drive Assist, what is the future for credit hire organisations, and can they ever truly make peace with insurers?

IFB investigation leads to jail time for fraudsters

The insurance industry has demonstrated a “zero tolerance” stance towards fraud produces results, after two fraudsters responsible for handling “thousands” of fictitious or inflated personal injury and credit hire claims were sentenced to jail.

Fraudulent claim handlers jailed

Two fraudsters responsible for handling ‘thousands’ of fictitious or inflated personal injury and credit hire claims have been sentenced to jail.

Co-op criticises subrogated model

Co-operative Insurance Services has criticised the subrogated claims model used by RSA, despite having a bilateral agreement with the insurer in place since last July (www.postonline.co.uk/2188179).

Drive Assist saga leaves 15% of NAB’s members at risk

The National Association of Bodyshops is threatening legal action against the administrators of Drive Assist, after claiming the credit hire firm left 15% of NAB members “at risk” of running into cash flow difficulties after it went into liquidation.

Confusion over Autofocus retrials

Solicitors have called for clarity over settled Autofocus claims after the Court of Appeal found cases that relied on dishonest evidence provided by Autofocus should be retried.

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