Post Claims Club: Industry poised for increased technology integration in 2018
The claims space in 2018 could see a further rise in the integration of Artificial Intelligence and an increase in cyber risks, according to senior industry heads.
At Post’s Claims Club, Mark Strang, senior business development manager at Verisk, said that the claims sector will see further integration of technology and disruption.
“This year, the bots have
Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.
To access these options, along with all other subscription benefits, please contact info@postonline.co.uk or view our subscription options here: https://subscriptions.postonline.co.uk/subscribe
You are currently unable to print this content. Please contact info@postonline.co.uk to find out more.
You are currently unable to copy this content. Please contact info@postonline.co.uk to find out more.
Copyright Infopro Digital Limited. All rights reserved.
As outlined in our terms and conditions, https://www.infopro-digital.com/terms-and-conditions/subscriptions/ (point 2.4), printing is limited to a single copy.
If you would like to purchase additional rights please email info@postonline.co.uk
Copyright Infopro Digital Limited. All rights reserved.
You may share this content using our article tools. As outlined in our terms and conditions, https://www.infopro-digital.com/terms-and-conditions/subscriptions/ (clause 2.4), an Authorised User may only make one copy of the materials for their own personal use. You must also comply with the restrictions in clause 2.5.
If you would like to purchase additional rights please email info@postonline.co.uk
More on Technology
Urban Jungle joins FCA innovation and growth group
Urban Jungle, as well as four other financial services firms, has joined the Financial Conduct Authority’s Scale-up unit to support innovation and sustainable growth.
Optalitix advocates for AI-powered ‘spreadsheets’
Underwriters should be encouraged to use AI-powered Excel, says Optalitix co-founder Dani Katz, as the software company focuses on allowing natural language to increase accessibility as well as speed.
Telephony channels: are insurers missing fraud signals?
Laura Miller examines whether insurers are making the most of the fraud intelligence hidden in customer calls.
AI can help insurers cover ‘equally complex’ SME risks says Sixfold
Alex Schmelkin, co-founder and CEO of Sixfold, said despite AI being an opportunity for the industry to narrow down protection gaps, smaller businesses are still not seeking as many coverages as they should.
Q&A: Richard Pauly, Guidewire
Richard Pauly, vice president and senior director of marketplace and technology alliances at Guidewire, talks about upcoming ChatGPT-style services, the industry’s slow adoption of cloud, and the return on investment in artificial intelligence.w adoption to the cloud system, and the ROI return of AI.
The hidden role of telephony channels in insurance fraud
Voice calls remain a key customer touchpoint – and an overlooked source of fraud intelligence. Laura Miller examines how insurers could be using telephony data to detect scams earlier and disrupt organised fraud.
Urban Jungle eyes AI as next major insurance distribution shift
With consumers already choosing insurance providers via large language models, Urban Jungle co-founder and CEO Jimmy Williams said his business is trying to be model-agnostic because it is unclear which general AI platform will become "the new Google."
The ‘whole narrative has to change’ on broker value in a soft market
Clients would benefit from having a fuller picture of the work that reinsurance brokers do on behalf of their portfolios.