Analysis
Rise of the AI insurers
David Worsfold examines can how artificial intelligence can be used to reimagine the insurance experience for customers, transforming it from a transactional, reactive model to a proactive, more personalised one.
Extent of insurers underpaying women exposed
Data Analysis: Data shows the parts of the insurance industry where women are most likely to be earning less than their male counterparts plus what action is actually closing the gender pay gap.
Could motor insurers face further financial potholes?
With less than a week to go until Insurance Post's Motor & Mobility Conference, Sam Barrett examines the bumps in the road that motor insurers face and considers whether providers will see a smoother journey ahead.
Cost-of-living crisis causes motorists to ditch insurance add-ons
Data Analysis: The cost-of-living crisis is causing cash-strapped drivers to cut back on motor insurance cover, a survey by Axa reveals.
Media risks in the digital age
Analysis: David Worsfold examines the implications of the Online Safety Bill for insurers of content creators, publishers, website hosts and social media platforms.
Could technology cause more to self-insure?
Edmund Tirbutt examines how the centuries-old insurance sector is using technology to shift from handling claims to focus on changing customer behaviour to reduce their risks.
Household appliances most likely to damage homes
Data analysis: Government data on domestic appliance accidents shows the devices most likely to result in a home insurance claim.
Complexity and cost of insuring Britain’s historic buildings
Forty years since the English Heritage rebranded to Historic England under Margaret Thatcher’s government, Pam Kokoszka explores the role the insurance industry plays in protecting listed buildings.
Reinventing recruitment and onboarding in insurance
Analysis: Following ‘the great resignation’, news editor Scott McGee examines how insurance companies are replacing lost talent and coping with increased wage demands.
Martin Lewis, money savings expert
During the Covid-19 pandemic and cost-of-living crisis, the power of a tweet from Martin Lewis to his 2.1 million followers has become magnified.
