Opinion
Phone calls do not amount to 'sales activity'
The feature about how the internet could change call handling for motor (and household) insurance se...
Offshoring will not lead to consumer backlash
The trend of moving call centres and back-office functions, such as claims handling and IT, overseas...
Call for ABI action on Abta
I read your front page article "Abta U-Turn on sale fines" in the last Post Magazine and reached the...
Big hitters of 2004 - have your say
Post Magazine is currently compiling the Post Powerlist 2004, an annual list of the 50 most influent...
Abta's penalty is not enough
So there will be no specific fines for those travel agents falling foul of its new self-regulatory r...
No need for a separate general insurance trade body
As chairman of the Association of British Insurers' General Insurance Council, I must inevitably res...
FSA tip-off shows regulator is on the ball
Speaking of whistle-blowing, the Financial Services Authority this week announced it has been tipped...
Product focus wrong
Robert Hiscox' 'View from the Top' piece in Post Magazine last week struck a real chord with me and,...
Cilla's payout plan raises insurer fears
Cunningham Lindsey is to be congratulated for doing its bit to stem the tide of fraudulent claims wi...
Biba "scalp" responds
Just a note to say that I picked up Post Magazine's piece on my departure from the British Insurance...
Duncan Boyle, UK chief executive, Royal & Sun Alliance
The year 2004 is set to be an interesting and challenging year in the world of insurance. Two weeks ...
Lloyd's capacity rise is a good start to 2004
It was a good start to the new year for Lloyd's, which announced this week that capacity for 2004 wi...
Control of e-mail storage is essential
The uncontrolled rise of e-mail use and misuse is well documented, but a worse demon lurks within: t...
Paul Glen, managing director, QBE European company operations
In the current investment climate, where returns could be described as modest at best, the focus of ...
Is South Africa the new India?
So has the Indian outsourcing bubble burst following Budget's decision to overlook Bangalore and Del...
New logo for eastern Aviva?
Reading your interesting article in 4 December issue of Post Magazine on Aviva moving some of its op...
View from the Top - Robert Hiscox, chairman, Hiscox
The role of the property and casualty insurance industry in society is sorely in need of some favour...
Looking back ... Five years ago.
Five years ago, the doom merchants were starting the countdown to 2000 with predictions of a looming...
Exploring new frontiers
Sal Zaffino considers the developments made in risk modelling and imagines what the future might hold for this area
A renewals revolution?
Henry Keeling assesses the opportunities in the European market and finds the dynamics are changing
EL Report - Rising to the challenge of reform
The DWP report on employers' liability insurance vindicates the industry's need for long-term reform, says John Parker
Dishonest Johns - the harsh fact of insurance life
Things don't improve or even alter. Eight years ago, Post Magazine bemoaned dishonesty and the fact ...
Industry history comes under the spotlight
With this in mind, it is perhaps not the best timing for Radio Four to reflect on the insurance indu...
View from the Top
Who says insurance is boring? 2004 promises to be yet another year of opportunities and challenges. ...