Opinion

A passage to India?

With more insurers looking to oursource customer service activities overseas, George Bell considers the potential problems and pitfalls of offshoring

One for the road?

With the issue of uninsured driving high on the industry's agenda, Jack Brownhill argues that windscreen insurance discs are not the answer - despite the clamour for their introduction

Making progress

Edmund Megna looks at how the role of the reinsurance intermediary has evolved. What does this mean for (re)insurers?

Best foot forward

With the new year, comes the resolutions - Henry Keeling reveals his aims and his hopes for the global insurance industry