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Lloyd's escapes from the Last Chance Saloon

The Lloyd's glass would appear to be half full following recent ratings upgrades

Currently, Lloyd's reputation is as high as it has ever been since the onset of its troubles in the late 1980s. In the late summer, it was upgraded by AM Best and Fitch, respectively from 'A-

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Lloyd’s probe deepens after Clement promotion cleared

Lloyd’s is believed to have widened a fresh investigation into top-level behaviour, just as a report emerged that October’s review of the London Market’s former CEO John Neal’s relationship with his former head of corporate affairs Rebekah Clement ruled it wasn’t inappropriate.

Hidden risks in insurers’ culture and misconduct data

Insurers are under growing regulatory pressure to treat non-financial misconduct as a core conduct risk, according to Loka Venkatramana from Pathlight Associates, who says they should use cultural and behavioural data with the same rigour as financial metrics to identify and address problems before they damage customers, staff or the market.

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