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Insurance lacks a ‘champion’ to lead best practice on Consumer Duty

Female team leader leading employees

With only a few days to go until Consumer Duty comes into force, firms are still struggling to prepare for the regulatory changes and the hurdles ahead, industry leaders explain.

Speaking during an Insurtech Insights webinar last week, experts shared concerns that firms may still not be ready for the challenges Consumer Duty will bring and how the Financial Conduct Authority

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