Customer understanding is most pressing concern ahead of Consumer Duty, conference hears
Improving customers’ understanding of insurance products is the area where firms have the most work to do to comply with the forthcoming Consumer Duty, Fairer Finance’s James Daley has warned.
Speaking at the Association of British Insurers’ annual conference on Tuesday (21 February), Daley said the Consumer Duty made it all the more important for insurers to make sure their policy
Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.
To access these options, along with all other subscription benefits, please contact info@postonline.co.uk or view our subscription options here: http://subscriptions.postonline.co.uk/subscribe
You are currently unable to print this content. Please contact info@postonline.co.uk to find out more.
You are currently unable to copy this content. Please contact info@postonline.co.uk to find out more.
Copyright Infopro Digital Limited. All rights reserved.
You may share this content using our article tools. Printing this content is for the sole use of the Authorised User (named subscriber), as outlined in our terms and conditions - https://www.infopro-insight.com/terms-conditions/insight-subscriptions/
If you would like to purchase additional rights please email info@postonline.co.uk
Copyright Infopro Digital Limited. All rights reserved.
You may share this content using our article tools. Copying this content is for the sole use of the Authorised User (named subscriber), as outlined in our terms and conditions - https://www.infopro-insight.com/terms-conditions/insight-subscriptions/
If you would like to purchase additional rights please email info@postonline.co.uk
More on News
Aviva’s Storah has ‘big ambitions’ for HNW
Jason Storah, Aviva’s UK & Ireland general insurance CEO, has revealed his “big ambitions” for the high-net-worth business, and teased a potential entry into pet insurance, as the insurer is “always looking” at expansion opportunities in personal lines.
Helen Bryant departs Allianz after 23 years
Allianz Commercial’s managing director of digital and legal protection, Helen Bryant, is to leave the insurer after 23 years to “pursue new opportunities”.
Q&A: Cameron Shearer, Superscript
Frances Stebbing speaks to Cameron Shearer, CEO of Superscript, about what new entrants in the insurtech space need to do to stay ahead, and how the company’s technology has contributed to driving profitable growth for the year ahead.
Which urges FCA to take action on premium finance following investigation
Which? has urged the FCA to devise an action plan on premium finance after an investigation found home and motor insurance customers have been subject to up to 40% APRs.
Aviva CEO warns home insurance premiums need to go up
After Aviva said the motor insurance market has shown early signs of softening, UK & Ireland general insurance CEO Jason Storah has warned home insurance premiums “still need to go up”.
CII consulting on cutting ‘around eight’ roles
The Chartered Insurance Institute is planning to cut its headcount by “around eight posts” as part of streamlining efforts.
Covéa shrinks staff numbers by almost a third amid further losses
Covéa Insurance has reduced its staff numbers by more than 29% in 2023, after last year confirming it was undertaking a “company restructure”.
FCA tells motor finance firms to hang onto cash
The Financial Conduct Authority has warned motor finance firms to keep hold of enough capital to deal with the results of its ongoing probe into discretionary commission payments.
Most read
- Covéa shrinks staff numbers by almost a third amid further losses
- DLG or Esure – which Peter Wood baby is most likely to bounce back?
- Aviva CEO warns home insurance premiums need to go up