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Editor's comment: Feeling lucky?

stephie-background

My Irish grandmother always said bad things come in threes. In the last 18 months the insurance industry has faced bad returns on investments, several increases to insurance premium tax and now the huge change to the Ogden discount rate, so the sector might just agree with her.

That’s not to say there haven’t been some wins, for example, the whiplash reforms. However, the market was recently warned the reforms and a new tariff system could give rise to a claims epidemic in

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Storm damage claims test insurers’ settlement choices

A year of severe storms has strained repair networks and claims operations, which Ben Blain, head of property at Verisk Claims, points out has placed insurers’ settlement decisions, data oversight and ability to evidence fair customer outcomes firmly under the regulatory spotlight.

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