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Editor's Comment: Time to shout louder

stephanie-denton-new

With the party conference season in full swing, insurers are hopeful that less government intervention, lower costs of regulation and a halt on the proposed insurance premium tax hike are areas the Conservative government might consider in its latest term.

Many, including Covéa CEO James Reader, want a continued focus on tackling the ‘compensation culture’ and whiplash ‘epidemic’, while seeing more compensation paid to claimants rather than solicitors

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Storm damage claims test insurers’ settlement choices

A year of severe storms has strained repair networks and claims operations, which Ben Blain, head of property at Verisk Claims, points out has placed insurers’ settlement decisions, data oversight and ability to evidence fair customer outcomes firmly under the regulatory spotlight.

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