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Post magazine – 21 April 2011

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The latest issue of Post magazine is now available to subscribers as a digital and interactive e-book.

This week the Post team reports on the joint venture between the Ministry of Justice and mobile phone operators to tackle the problem of unsolicited text messaging from claims management firms.

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Storm damage claims test insurers’ settlement choices

A year of severe storms has strained repair networks and claims operations, which Ben Blain, head of property at Verisk Claims, points out has placed insurers’ settlement decisions, data oversight and ability to evidence fair customer outcomes firmly under the regulatory spotlight.

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