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Mortgage fraud - Regulation: Safe as houses?

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Concern at the scale of professional negligence in the mortgage industry has prompted renewed focus on regulation. But will these efforts succeed in stamping out fraud, asks Jennifer Bates.

With the National Fraud Authority estimating that mortgage fraud losses amount to £1bn a year, the cost of related claims to solicitors' professional indemnity insurers is self-evident. It comes as no

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Hidden risks in insurers’ culture and misconduct data

Insurers are under growing regulatory pressure to treat non-financial misconduct as a core conduct risk, according to Loka Venkatramana from Pathlight Associates, who says they should use cultural and behavioural data with the same rigour as financial metrics to identify and address problems before they damage customers, staff or the market.

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