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Changing times

With the Competition Commission ready to effect its report on the payment protection insurance market, Drazen Jaksic looks at what insurers must do to comply.

The Competition Commission is due to make an order this month to give effect to the remedies set out in its report on the investigation into the UK payment protection insurance market. While a legal

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How should success of FCA’s response to Which be judged?

The effectiveness of the Financial Conduct Authority’s regulatory action in response to Which’s super-complaint about home and travel insurance is reflected in smoother claims handling, not in the number of reviews or fines, according to Claire Massey, founder of Claim Guardians.

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