Legal Update: Shaking up cost control
Few would argue that post-claim legal costs management grabs the headlines in the same way as other areas of general insurance claims work. Perhaps one explanation for this is the 2013 reforms, vaunted as the ‘silver bullet' for managing legal costs in personal injury claims. Didn't the reforms solve the problems of excessive legal costs and rampant claims inflation? Not quite.
Despite the introduction of a range of measures designed to promote better management of legal costs, and make them proportionate to the value of the underlying claim, they continue to have a
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