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Championing change

With the government dragging its heels on flood management and personal injury compensation reform, the Association of British Insurers is poised to pile on the pressure. Nick Starling details the likely crunch points and campaigns of 2008

Three years ago I arrived at the Association of British Insurers in the wake of the disastrous tsunami and not long before the Carlisle floods hit. My arrival also coincided with the new insurance

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Storm damage claims test insurers’ settlement choices

A year of severe storms has strained repair networks and claims operations, which Ben Blain, head of property at Verisk Claims, points out has placed insurers’ settlement decisions, data oversight and ability to evidence fair customer outcomes firmly under the regulatory spotlight.

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