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FSA must respond, not react

Our beloved consumer champion, the Financial Services Authority, was caught on the hop last week aft...

Our beloved consumer champion, the Financial Services Authority, was caught on the hop last week after a second broker was publicly outed.

However, it was interesting that the first news of the plight

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Storm damage claims test insurers’ settlement choices

A year of severe storms has strained repair networks and claims operations, which Ben Blain, head of property at Verisk Claims, points out has placed insurers’ settlement decisions, data oversight and ability to evidence fair customer outcomes firmly under the regulatory spotlight.

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