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FSA confusion worries insurance buyers

While brokers now seem more optimistic about the onset of regulation, the risk management and insura...

While brokers now seem more optimistic about the onset of regulation, the risk management and insurance buying community are concerned about possible ambiguities within the regime.

The Association of

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Hidden risks in insurers’ culture and misconduct data

Insurers are under growing regulatory pressure to treat non-financial misconduct as a core conduct risk, according to Loka Venkatramana from Pathlight Associates, who says they should use cultural and behavioural data with the same rigour as financial metrics to identify and address problems before they damage customers, staff or the market.

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