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Straight as an arrow

Edward Fox sheds some light on the Financial Services Authority's classification of authorised firms, determining how the regulator will deal with each, and providing an insight into what brokers can expect from on-site visits

Those working in one of those 10,000 general insurance firms that have recently achieved Financial Services Authority authorisation may still be enjoying a sense of relief. And, while deserving to

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Storm damage claims test insurers’ settlement choices

A year of severe storms has strained repair networks and claims operations, which Ben Blain, head of property at Verisk Claims, points out has placed insurers’ settlement decisions, data oversight and ability to evidence fair customer outcomes firmly under the regulatory spotlight.

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