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FCA calls for deadline and consumer-awareness campaign on PPI

legal

A firm deadline on payment protection insurance claims and an industry-funded communication campaign have been outlined in the Financial Conduct Authority’s consultation paper, released today (26 November).

The FCA's paper said 18 firms who received around 90% of PPI complaints would finance a £42.2m communications drive, with the sum to be paid on a pro-rata complaints basis and over a two year period.

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Tesco Law and the insurer legal services revolution that never was

Content Director's View: More than a decade ago many insurers could not wait to seize the opportunities afforded by a change in the law that allowed them to set up their own legal services arms. Jonathan Swift reflects on what happened next - and the prospect of a one-stop-shop claims provider in the future.

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