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PPI problems continue to dog RBS

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Bailed out bank RBS has confirmed that it was forced to set aside £125m in its Q1 accounts for additional payment protection insurance misselling payments.

The news comes on top of Lloyds setting aside a further £375m and Barclays setting aside £300m more.

RBS's insurance arm, Direct Line Group, announced it had cut its COR one point to 106% and claimed

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