Law firms must become user-friendly claims Parabis boss
Law firms will have to become more user-friendly following the implementation of major legal reforms, according to Tim Oliver, chief executive of Parabis Group and incoming president of the Forum of Insurance Lawyers.
The Legal Services Act, which comes into force in October 2011, will pave the way for non-law firms such as banks and supermarkets to provide legal services for the first time. It will also mean law
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