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BRTF gives claims management sector 18 months to sort itself out or face government regulation

The Better Regulation Task Force today warned that the government would step in to regulate the claims management sector if the industry failed to regulate itself. It follows the publication of BRTF’s “Better Routes to Redress” report into compensation culture this morning. To download of PDF of the Better Regulation Task Force's new paper( click here )

The BRTF notes that Claims Standards Federation is expected to approach the Office of Fair Trading to apply for approval of their Code of Practice, which should set out how claims management companies

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How should success of FCA’s response to Which be judged?

The effectiveness of the Financial Conduct Authority’s regulatory action in response to Which’s super-complaint about home and travel insurance is reflected in smoother claims handling, not in the number of reviews or fines, according to Claire Massey, founder of Claim Guardians.

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