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CII: FSA approved persons proposals are flawed

The Chartered Insurance Institute (CII) says it opposes Financial Services Authority (FSA) proposals to remove customer controlled functions from the regulatory regime. The CII emphasised the need for direct regulation of individuals dealing with customers.

The FSA proposals, part of a consultation paper containing changes to the FSA Handbook, argued for the abolition of customer controlled functions where individuals are dealing with wholesale customers

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How should success of FCA’s response to Which be judged?

The effectiveness of the Financial Conduct Authority’s regulatory action in response to Which’s super-complaint about home and travel insurance is reflected in smoother claims handling, not in the number of reviews or fines, according to Claire Massey, founder of Claim Guardians.

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