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FSA outlines PPI single premium refund measures

Consumers who have bought payment protection insurance with a single premium will benefit from a series of measures relating to the fairness and transparency of refunds agreed between the Financial Services Authority and the PPI industry.

Clive Briault, FSA managing director of retail markets, said: "This is an excellent outcome that delivers concrete benefits for consumers. When properly sold, PPI can provide valuable protection. But

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