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UK government set to outline insurance outsourcing strategy

The UK government will outline its thinking on the implementation of VAT on outsourced insurance services at Post Magazine’s conference – Outsourcing; hard facts for a soft market – on the 26 October in London.

Barbara Fandell head of the finance and insurance team at HIM Revenue and Customs, will provide delegates with an up to the minute insight into the government’s review of the taxation implications for

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Storm damage claims test insurers’ settlement choices

A year of severe storms has strained repair networks and claims operations, which Ben Blain, head of property at Verisk Claims, points out has placed insurers’ settlement decisions, data oversight and ability to evidence fair customer outcomes firmly under the regulatory spotlight.

How should success of FCA’s response to Which be judged?

The effectiveness of the Financial Conduct Authority’s regulatory action in response to Which’s super-complaint about home and travel insurance is reflected in smoother claims handling, not in the number of reviews or fines, according to Claire Massey, founder of Claim Guardians.

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