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Industry consults on critical illness move

The Association of British Insurers is consulting on a user-friendly reference guide to critical illness insurance definitions to help IFAs, customers, and claims assessors understand the meanings of the medical definitions.

The ABI said the guide should result in:

— fairer and more consistent treatment of customers by insurers at the point of claim;

— improved information through advisers at the point of purchase and the

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Axa Partners hit with FCA limitations

Following the Which? super complaint, the Financial Conduct Authority has told Axa Partners UK it cannot grow its current customer base without written permission from the regulator.

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