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Mutual associations publish new code of conduct

The Association of Mutual Insurers and the Association of Friendly Societies have announced the publication of a new code of corporate governance for the mutual insurance sector.

The new Annotated Combined Code,one of the key recommendations of Paul Myners ’Review of the Governance of Life Mutuals, is launched today with the backing of the Treasury and Financial Services

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How should success of FCA’s response to Which be judged?

The effectiveness of the Financial Conduct Authority’s regulatory action in response to Which’s super-complaint about home and travel insurance is reflected in smoother claims handling, not in the number of reviews or fines, according to Claire Massey, founder of Claim Guardians.

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