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Government announces audit of FSA effectiveness

The Government has announced that it is to carry out a wholesale audit of how effective the Financial Services Authority has been.

The Economic Secretary to the Treasury Ed Balls said the National Audit Office has been invited to carry out a review of the economy, efficiency and effectiveness with which the Financial Services

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Storm damage claims test insurers’ settlement choices

A year of severe storms has strained repair networks and claims operations, which Ben Blain, head of property at Verisk Claims, points out has placed insurers’ settlement decisions, data oversight and ability to evidence fair customer outcomes firmly under the regulatory spotlight.

How should success of FCA’s response to Which be judged?

The effectiveness of the Financial Conduct Authority’s regulatory action in response to Which’s super-complaint about home and travel insurance is reflected in smoother claims handling, not in the number of reviews or fines, according to Claire Massey, founder of Claim Guardians.

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