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Europ Assistance ties up claims outsourcing with Citybond Suretravel

Europ Assistance is opening a dedicated claims unit for its major corporate client, Citybond Suretravel. This news follows a recent two-year extension of the contract between the two organisations.

In 2005, Europ Assistance handled on average over one thousand Citybond calls per month to its claims helpline. All Citybond claims helpline calls will now be handled by the new team completely ring

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