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Non-executive directors vital in Treating Customers Fairly, says ABI

Non-executive directors have a key role in ensuring financial service firms serve their customers well, says the Association of British Insurers (ABI).

The message came at a special workshop for over 50 non-executive directors on the implications of the Financial Services Authority's Treating Customers Fairly (TCF) initiative. The event was part of a

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Axa Partners hit with FCA limitations

Following the Which? super complaint, the Financial Conduct Authority has told Axa Partners UK it cannot grow its current customer base without written permission from the regulator.

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