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Non-executive directors vital in Treating Customers Fairly, says ABI

Non-executive directors have a key role in ensuring financial service firms serve their customers well, says the Association of British Insurers (ABI).

The message came at a special workshop for over 50 non-executive directors on the implications of the Financial Services Authority's Treating Customers Fairly (TCF) initiative. The event was part of a

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FCA’s Knight insists CPD changes are not a relaxation

The Financial Conduct Authority’s decision to ditch its 15-hour-per-year continuing professional development requirement for insurers should not be viewed as a relaxation of standards, according to the regulator’s director of insurance, Chris Knight.

Big Interview: Chris Knight, Financial Conduct Authority

The Financial Conduct Authority’s new director of insurance, Chris Knight, speaks exclusively to Insurance Post about premium finance, why enforcement action against firms that fail to comply with the Consumer Duty is looming plus whether the watchdog could soon scrutinise ChatGPT.

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