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Use rehab to force a radical change.

The trend of rising claims awards and increasing small claims shows no sign of changing in the near future and rehabilitation has been proved to reduce compensation. But is rehab the answer, asks David Hughes.

Rehabilitation tends to focus on the major and catastrophic injuries,
but the fact is that only 10% of the overall spend to the insurance
industry is accounted for by these injuries.


It is the other

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Diary of an Insurer: CFC's Chris Mullan

Chris Mullan, head of data and artificial intelligence at CFC, juggles deeply technical work, product delivery and the fast-moving realities of AI adoption with life as a father of five, rifle shooting and South Downs walks.

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