Insurers seek to cut costs

Insurer alliance The Drainage Forum, which has worked to establish standards for contractors in the ...

Insurer alliance The Drainage Forum, which has worked to establish standards for contractors in the UK drainage industry, has launched a new standard - the Drain Claim Investor Certification Scheme.

The project, which follows an existing code of practice, aims to enable insurers to identify and register suitably qualified individuals who can be contracted on their behalf as technical experts on drainage repair claims.

The rational behind the scheme, according to The Drainage Forum, is that where multiple insurance companies are involved in a claim, collective use of a single drain claim investigator is expected to save effort and expense.

The forum's intention is that a core of 24 drain claim investigators, possessing stipulated core competencies, will be registered to whom claims can be forwarded.

The Drainage Forum was set up by participating insurers including Churchill, Norwich Union, Royal & Sun Alliance and Zurich. The drainage repair industry is worth about £272m a year.

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