Bright's defence: Indie bosses lost faith in claims handlers
Senior management of Independent Insurance did not believe that claims handlers were properly handling claims received by the company, writes Penny Sukhraj .
Southwark Crown Court heard how, in memos sent between the end of July and September 1999, Philip Condon, was 'disappointed' with his senior claims manager, Patricia Clarkson.
Mrs Clarkson had earlier
Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.
To access these options, along with all other subscription benefits, please contact info@postonline.co.uk or view our subscription options here: https://subscriptions.postonline.co.uk/subscribe
You are currently unable to print this content. Please contact info@postonline.co.uk to find out more.
You are currently unable to copy this content. Please contact info@postonline.co.uk to find out more.
Copyright Infopro Digital Limited. All rights reserved.
As outlined in our terms and conditions, https://www.infopro-digital.com/terms-and-conditions/subscriptions/ (point 2.4), printing is limited to a single copy.
If you would like to purchase additional rights please email info@postonline.co.uk
Copyright Infopro Digital Limited. All rights reserved.
You may share this content using our article tools. As outlined in our terms and conditions, https://www.infopro-digital.com/terms-and-conditions/subscriptions/ (clause 2.4), an Authorised User may only make one copy of the materials for their own personal use. You must also comply with the restrictions in clause 2.5.
If you would like to purchase additional rights please email info@postonline.co.uk
More on Personal
MoneySuperMarket launches ChatGPT app
MoneySuperMarket has launched a ChatGPT app, allowing users to access services within conversations with the large language model.
Which? fears FCA’s premium finance response is a worrying omen
Rocio Concha, director of policy and advocacy at Which?, warns the Financial Conduct Authority has failed to take decisive action on costly premium finance, leaving financially vulnerable insurance customers paying over the odds.
Dunny or delight? Rating Australian forays into UK insurance
Content Director’s View: With Australian firm AUB Group doubling down on its UK growth plans with a deal for Prestige Insurance Holdings, Jonathan Swift reviews other notable Antipodean overseas insurance expansion plans to assess its chances of success.
Throwback Thursday: Writing gaffs; Don’t ring us
Insurance Post’s Throwback Thursday steps back in time to February 1971 to remind you what was going on this week in insurance history when insurers were shown how to improve their writing and providers made house calls.
Avantia ditches old cloud provider for Google
Avantia Group, the parent company of specialist home insurer Homeprotect, is in the process of migrating to Google Cloud primarily due to the provider’s artificial intelligence “conviction”.
Softening market: will underwriters hold their nerve?
Whether the softening market will see some underwriters lose their discipline and how it will reshape broker/carrier relations is the focus of the latest episode of the Insurance Post Podcast.
Why the industry must start to think and act differently about uninsured driving
Trade Voice: Angus Eaton, CEO of the Motor Insurers’ Bureau, explains how the organisation’s Accelerating to Zero strategy plans to end the scourge of uninsured driving once and for all.
Big Interview: Russell White, NPA Insurance and Peach
Russell White, CEO of NPA Insurance and Peach, sits down with Harry Curtis to explain how the government’s plans to reshape the NHS are fuelling ambitions to write a varied portfolio of MGA and schemes business.