Bright's defence: Indie bosses lost faith in claims handlers
Senior management of Independent Insurance did not believe that claims handlers were properly handling claims received by the company, writes Penny Sukhraj .
Southwark Crown Court heard how, in memos sent between the end of July and September 1999, Philip Condon, was 'disappointed' with his senior claims manager, Patricia Clarkson.
Mrs Clarkson had earlier
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