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Cracking the cash plan problem.

Providers may regard cash plans as a simple 'nest egg' to help with everyday healthcare costs, however, the Financial Services Authority will regulate them as general insurance contracts. Lynn Rouse wonders if this decision could leave the regulator with egg on its face.

Grey areas always create problems. Cynical industry critics would say
insurance companies thrive on them when it comes to the promise to pay.
Whether this is true or not, the fact is that grey areas

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Why can’t the FCA see and act on the full claims picture?

Editor’s View: Emma Ann Hughes argues the Financial Conduct Authority can either continue to defend its frameworks after Which?’s super-complaint or accept that collecting data is meaningless unless it triggers earlier, tougher and more visible intervention against providers that repeatedly fail policyholders.

Four biggest challenges facing insurers in 2026 revealed

Insurance Post reveals the four main challenges general insurers face in 2026 and the solutions experts from EY, the International Underwriting Association, AM Best, Moody’s, S&P, KPMG, Pathlight Associates and Sicsic Advisory say will matter most in the year ahead.

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