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A drain on profits

With £1bn each year disappearing down the household drain because of fraud, insurers need to find water-tight ways of evaluating claims - while keeping customers happy, says Richard Adams.

According to estimates by the Association of British Insurers, £1bn
is annually wiped off insurers' books because of fraud. Accurate claims
validation can help in the fight against such crime

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Claims and Legal Forecast of 2026

The claims and legal sectors stand on the cusp of transformation as we hurtle towards 2026, facing policy reform, accelerating innovation and rising customer expectations in the year ahead.

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