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Satisfy me.

Following merger movement in the loss adjusting sector, Post Magazine conducted an exclusive survey of UK insurance claims managers to see just how satisfied, or otherwise, they are with the services provided. Alex Broad explains.

Our survey produced particularly useful feedback on the areas of and
concern among claims managers across a wide spectrum of business.


Although the majority of respondents said they were happier now

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Fair value rules still fail brokers and consumers alike

Four-and-a-half years after the Financial Conduct Authority’s fair value rules arrived, Branko Bjelobaba, principal of compliance consultancy Branko Ltd, argues inconsistent data and vague metrics still make it difficult for brokers and consumers to compare insurance products properly.

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