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Challenging the element of surprise.

When it comes to high-risk business, the insurance industry is increasingly cautious. Having had the...

When it comes to high-risk business, the insurance industry is
increasingly cautious. Having had their fingers burnt in a wide range of
sectors from employers' liability to fleet motor, insurers are

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Big Interview: Steve Hardy, Policy Expert

Steve Hardy, CEO of Policy Expert, explains why the nation’s biggest MGA is prioritising resilience over rapid growth, whether M&A is on the cards and shares his views on the likes of ChatGPT selling insurance.

Headcount cuts cost insurance its human headspace

Editor’s View: After years of warning about a war for talent, Emma Ann Hughes reckons insurance bosses should think carefully before winning the cost war by replacing some of the people it spent so long trying to attract with artificial intelligence.

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