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A store-studded event.

The supply of financial services in the retail sector is growing in popularity with insurers but Simon Threadgold asks whether they are risking alienating brokers through these links and indeed whether they are a profitable source of business.

Who would be an insurance broker? Not only are banks nibbling at
their territory, they are also threatened by supermarkets, public
utilities and affinity groups who are all selling policies

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Big Interview: Steve Hardy, Policy Expert

Steve Hardy, CEO of Policy Expert, explains why the nation’s biggest MGA is prioritising resilience over rapid growth, whether M&A is on the cards and shares his views on the likes of ChatGPT selling insurance.

Headcount cuts cost insurance its human headspace

Editor’s View: After years of warning about a war for talent, Emma Ann Hughes reckons insurance bosses should think carefully before winning the cost war by replacing some of the people it spent so long trying to attract with artificial intelligence.

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