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Cracking solutions.

The cracks are showing in the insurance industry as subsidence claims lead to tensions between insurers, loss adjusters and engineers - leaving the policyholder stuck in the middle, says David Worsfold. Can modern approaches to handling such claims and increased co-operation reduce the conflicts?

The insurance industry has a slightly schizophrenic attitude towards
subsidence.


Sitting in an insurance company office, gazing out of the window you are
only too pleased to see a modest amount of

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