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West leaves Rubicon

Rubicon has suffered a blow with the news that its newly-appointed claims director Ashton West is to ...

Rubicon has suffered a blow with the news that its newly-appointed claims director Ashton West is to leave after just six months to take up the post of chief executive of the Motor Insurers'

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How should success of FCA’s response to Which be judged?

The effectiveness of the Financial Conduct Authority’s regulatory action in response to Which’s super-complaint about home and travel insurance is reflected in smoother claims handling, not in the number of reviews or fines, according to Claire Massey, founder of Claim Guardians.

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